We do everything possible to ensure all
our customers obtain a professional service.
If for any reason you feel the service you have received is not
satisfactory, you should contact us to obtain a copy of our
complaint handling leaflet.
This leaflet will explain how to make a formal complaint, and
outline our procedures for handling your complaint. If you are
not satisfied with our response you are entitled to refer your
complaint to Authentic Loan Finance senior
We are members of the AFB (Association
of Finance Brokers) and adhere strictly to their rules and
regulations. The aim of the organization is to protect the
consumer and regulate the industry. We have always had a close
association with them which means you can be sure we offer the
highest standards of professionalism.
Thank you for choosing Authentic Loan Finance
, rest assured we will do everything in
our power to make sure you become and remain a highly satisfied